Terms and Conditions

Consent to Receive SMS Messages

By opting in to SMS from a web form or other medium, you are agreeing to receive SMS text messages from Royce Recovery Behavioral Health of Texas, LLC (“Royce Recovery,” “we,” “us,” or “our”) at the mobile number you provided. Consent to receive SMS messages is voluntary and is not a condition of receiving or purchasing any treatment services.

Types of Messages You May Receive

Messages you may receive include:

• Conversational messages with our admissions and clinical staff (external conversations)
• Responses to your questions about our mental health and substance use disorder treatment programs
• Program availability and admissions information
• Appointment scheduling, confirmations, and reminders
• Administrative and account notifications, such as insurance verification updates and requests for documents
• Referral coordination, where permitted by applicable privacy laws
• For Royce Recovery employees who opt in, work-related conversations between employees

Message Frequency and Rates

• Message frequency may vary.
• Message and data rates may apply.

Opting Out and Getting Help

• To opt out at any time, text STOP. You may reply STOP to any message. After you opt out, you will receive one final message confirming your request, and you will no longer receive SMS messages from us unless you opt in again.
• For assistance, text HELP or visit our website at org.

Privacy of Your Information

SMS consent is not shared with third parties or affiliates. Mobile opt-in information and SMS consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Standard SMS text messaging may not be as secure as encrypted healthcare communication platforms. Please do not send sensitive health information by text message. When required by law, we will share sensitive health information through appropriate secure channels.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on your wireless carrier and network availability.

Privacy Policy and Terms of Service

Visit https://roycerecovery.org/privacy-policy/ for our Privacy Policy and https://roycerecovery.org/terms-and-conditions/ for our Terms of Service.

Changes to These Terms

We may update these SMS Terms of Service from time to time. The current version will be available on our website.

Effective Date

• The effective date of these terms is 10/26/2026.